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Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

alt="Travel embraces generative AI" title="Travel embraces generative AI"
News / Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly | September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More
alt="Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne" title="Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne"
News / Online
Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne
By Ian Jarrett - WiT | September 5, 2023
Australia-based Luxury Escapes has seven million members globally and has just opened a store in Melbourne where customers can develop travel plans while sipping champagne. Read More
alt="Automation, innovation, ChatGPT: The future for travel agents" title="Automation, innovation, ChatGPT: The future for travel agents"
Opinion / Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo | September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work with clients. Read More
alt="Snowfall acquires group travel app AmigoGo" title="Snowfall acquires group travel app AmigoGo"
News / Startups
Snowfall acquires group travel app AmigoGo
By Linda Fox | August 30, 2023
AmigoGo founders Nick Castrioty and Josh Sparkes are bringing their technology expertise to Snowfall. Read More
alt="Intrepid Travel, Flight Centre tackle modern slavery in travel supply chains" title="Intrepid Travel, Flight Centre tackle modern slavery in travel supply chains"
News / Online
Intrepid Travel, Flight Centre tackle modern slavery in travel supply chains
By Morgan Hines | August 22, 2023
Modern slavery impacts an estimated 50 million people. Now, Intrepid Travel and Flight Centre Travel Group are teaming up to confront the issue in travel industry supply chains. Read More
alt="Vervotech acquired as Constellation continues acquisition spree" title="Vervotech acquired as Constellation continues acquisition spree"
News / Technology
Vervotech acquired as Constellation continues acquisition spree
By Linda Fox | August 18, 2023
Founded in India in 2018, Vervotech will continue to operate independently but be able to further develop its products through Juniper’s resources and industry experience. Read More
alt="Despegar reports record quarter for revenue" title="Despegar reports record quarter for revenue"
News / Online
Despegar reports record quarter for revenue
By Linda Fox | August 17, 2023
The Latin America OTA reported its first positive quarter since 2019 with net income of $28 million. Read More
alt="Trends, product updates and launch news from GBTA" title="Trends, product updates and launch news from GBTA"
News / Technology
Trends, product updates and launch news from GBTA
By PhocusWire | August 14, 2023
The gathering of the global business travel industry is getting underway in Dallas, and we’ve rounded up some of the key announcements from travel management companies and technology players. Read More
alt="How TripNinja’s multi-city flight solution is driving revenue for Webjet" title="How TripNinja’s multi-city flight solution is driving revenue for Webjet"
News / Technology
How TripNinja’s multi-city flight solution is driving revenue for Webjet
By Mitra Sorrells | July 28, 2023
Webjet acquired TripNinja in 2021 and since integrating its multi-city flight product revenue per search is up 125% and average fares are down 30%.     Read More
alt="Spotnana adds airline ticket credits to self-service offering" title="Spotnana adds airline ticket credits to self-service offering"
News / Technology
Spotnana adds airline ticket credits to self-service offering
By Linda Fox | July 27, 2023
Travelers can now view unused ticket credits during the booking path, see where credit redemption is allowed and apply the credit to a new flight booking. Read More
alt="Buy now, pay later travel solution Uplift acquired for $100M" title="Buy now, pay later travel solution Uplift acquired for $100M"
News / Online
Buy now, pay later travel solution Uplift acquired for $100M
By Mitra Sorrells | July 27, 2023
Upgrade, which offers banking, credit and payment products directly to consumers, has acquired Uplift, which provides solutions used by more than 300 airlines, cruise lines and hotel chains in the U.S.... Read More
alt="Nezasa raises $4.7M to boost international growth" title="Nezasa raises $4.7M to boost international growth"
News / Startups
Nezasa raises $4.7M to boost international growth
By Mitra Sorrells | July 26, 2023
Nezasa said the new investments strengthen the travel technology company's international growth strategy and accelerate the path to profitability. Read More
alt="Aeronology launches new global marketplace for ticket services" title="Aeronology launches new global marketplace for ticket services"
News
Aeronology launches new global marketplace for ticket services
By Mitra Sorrells | July 20, 2023
Australia-based Aeronology, a PhocusWire Hot 25 Travel Startup for 2023, has launched AeroTickets, which it says is the world’s first “global ticket center solution.” Read More
alt="Emburse boosts expense management offering with acquisition of Tripbam" title="Emburse boosts expense management offering with acquisition of Tripbam"
News / Technology
Emburse boosts expense management offering with acquisition of Tripbam
By Linda Fox | July 19, 2023
The acquisition strengthens Emburse’ offering and aims to help its travel and finance customers better manage spend. Read More
alt="Trvlr - Launch pitch at Phocuswright Europe 2023" title="Trvlr - Launch pitch at Phocuswright Europe 2023"
Interview / Startups
Trvlr - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 14, 2023
Trvlr is a booking platform that directly links agencies and hotels and fully automates commission payments. Read More
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