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Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

alt="Business travel leaders cautious on generative AI, tout benefits" title="Business travel leaders cautious on generative AI, tout benefits"
News / Technology
Business travel leaders cautious on generative AI, tout benefits
By Linda Fox | July 6, 2023
Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More
alt="CWT partners with Spotnana for travel management platform" title="CWT partners with Spotnana for travel management platform"
News / Technology
CWT partners with Spotnana for travel management platform
By Jay Boehmer & Michael B. Baker | June 26, 2023
Spotnana CEO Sarosh Waghmar said the partnership combines Spotnana’s tech with CWT’s "global servicing capabilities and the full breadth of its TMC services." Read More
alt="Fora adds payment storage facility for travel advisors" title="Fora adds payment storage facility for travel advisors"
News / Technology
Fora adds payment storage facility for travel advisors
By Linda Fox | June 23, 2023
Part of the company’s client management tool, the Vault removes the need to collect and store clients’ payment information at the time of booking. Read More
alt="AI Insights: Generative AI in business travel" title="AI Insights: Generative AI in business travel"
News / Technology
AI Insights: Generative AI in business travel
By PhocusWire | June 21, 2023
Amex GBT's chief technology officer David Thompson shares insights on the company's work with generative artificial intelligence. Read More
alt="The power of an “ecosystem approach” in hospitality" title="The power of an “ecosystem approach” in hospitality"
From Our Partners / Online
The power of an “ecosystem approach” in hospitality
By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 20, 2023
Find out how today's traveler expectations are catalysts for change and how the hospitality industry can adapt in the coming years to deliver more seamless journeys.   Read More
alt="Air Canada and Sabre reach distribution and retailing agreement" title="Air Canada and Sabre reach distribution and retailing agreement"
News / Distribution
Air Canada and Sabre reach distribution and retailing agreement
By Linda Fox | June 14, 2023
The partnership means Sabre-connected travel agents will be able to access Air Canada's NDC content in the coming months. Read More
alt="Differentiation through distribution when connectivity is commonplace" title="Differentiation through distribution when connectivity is commonplace"
Opinion / Distribution
Differentiation through distribution when connectivity is commonplace
By George Dumitru - wbe.travel | June 8, 2023
The relative ease at which bedbanks connect travel sellers and hotels can cloud the picture when it comes to the cost of distribution. Read More
alt="AI Insights: Generative AI's impact on the shopping experience" title="AI Insights: Generative AI's impact on the shopping experience"
News / Technology
AI Insights: Generative AI's impact on the shopping experience
By PhocusWire | June 6, 2023
Amadeus chief technology officer Sylvain Roy answers our questions on how the company is working with generative artificial intelligence technology. Read More
alt="Influencers v. advertisers - why travel marketing is transforming" title="Influencers v. advertisers - why travel marketing is transforming"
Opinion / Online
Influencers v. advertisers - why travel marketing is transforming
By Noa Greenfield - Travelier | June 5, 2023
Today’s travelers are turning to social media to inspire their next trip; travel markets should adapt accordingly. Read More
alt="JPMorgan Chase using travel playbook to build lifestyle product" title="JPMorgan Chase using travel playbook to build lifestyle product"
News / Online
JPMorgan Chase using travel playbook to build lifestyle product
By Linda Fox | May 24, 2023
The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More
alt="Phocuswright Europe 2023: Airline customer experience and distribution developments" title="Phocuswright Europe 2023: Airline customer experience and distribution developments"
News / Distribution
Phocuswright Europe 2023: Airline customer experience and distribution developments
By PhocusWire | May 23, 2023
Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More
alt="Yanolja Cloud acquires B2B travel tech firm Go Global Travel" title="Yanolja Cloud acquires B2B travel tech firm Go Global Travel"
News / Technology
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
By Mitra Sorrells | May 17, 2023
Founded in 2000, Go Global Travel is a B2B technology company that provides distribution of travel products including hotel and resort rooms, airline tickets and car rentals. Read More
alt="Amadeus sees growth across distribution and IT units" title="Amadeus sees growth across distribution and IT units"
News / Distribution
Amadeus sees growth across distribution and IT units
By Linda Fox | May 9, 2023
The company reported a 43% increase in group revenue to €1.3 billion with adjusted profit up 188% to €273 million for the three months ended March 31, 2023. Read More
alt="Sabre repositions for revenue opportunities, cost savings" title="Sabre repositions for revenue opportunities, cost savings"
News / Distribution
Sabre repositions for revenue opportunities, cost savings
By Linda Fox | May 4, 2023
Job losses are part of the strategy to bring down costs, according to a statement from president and CEO Kurt Ekert, who said the team would be impacted. Read More
alt="CWT's Patrick Andersen on distribution concerns, sustainability" title="CWT's Patrick Andersen on distribution concerns, sustainability"
News / Distribution
CWT's Patrick Andersen on distribution concerns, sustainability
By Linda Fox | April 27, 2023
Patrick Andersen, CEO of CWT, shared his views on the market and content fragmentation with the travel management community during the Institute of Travel Management Conference 2023 this week. Read More
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