Machine Learning

alt="Travel embraces generative AI" title="Travel embraces generative AI"

News / Technology

By Jamie Biesiada – Travel Weekly | September 6, 2023

The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More

Opinion / Technology

AI, the customer journey and the future of travel insurance

By Sasha Gainullin – Battleface | August 25, 2023

Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates. Read More

News / Technology

How cloud services help expand Amazon’s role in travel

By Derek Catron | August 22, 2023

Massimo Morin, Amazon Web Services’ global head of travel, shares insights into how AI and other new tech extends the company’s reach into the travel industry. Read More

Opinion / Online

Power of data and analytics in tackling travel disruption

By Emily Weiss – Accenture | August 16, 2023

To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance. Read More

News / Online

Uber sees first-ever quarterly profits while eyeing travel tours markets

By Derek Catron | August 1, 2023

Q2 earnings of $9.2 billion boosted the drive to profitability, and CEO Dara Khosrowshahi spoke about the value of machine learning and opportunities in the U.K. travel tour operating market. Read More

From Our Partners / Technology

Navigating economic downturns: The power of travel tech

By Arden Agopyan - HotelRunner | July 24, 2023

The growth of the travel technology industry amidst economic uncertainties underscores its resilience and the pivotal role it plays in the broader economic landscape. Read More

Interview / Startups

Justt- Launch pitch at Phocuswright Europe 2023

By PhocusWire | July 21, 2023

Justt combines industry expertise with machine learning to fight fraudulent chargebacks. Read More

News / Technology

AI Insights: Generative AI to manage short-term rentals

By PhocusWire | July 14, 2023

Hostfully co-founder and president David Jacoby answers our questions about how the company is working with generative artificial intelligence technology. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

News / Online

Sojern expands travel marketing platform with acquisition of VenueLytics

By Mitra Sorrells | July 11, 2023

VenueLytics provides guest experience and data analytics tools to improve guest satisfaction and loyalty, increase direct bookings and drive ancillary revenue. Read More

News / Distribution

Sabre expands retailing capabilities for hotels

By Mitra Sorrells | July 10, 2023

Sabre's acquisition of Techsembly is intended to help its hotel partners provide a comprehensive trip planning and shopping experience for guests. Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers. Read More

News / Technology

How AI is enabling self-service round-the-world trip planning

By Derek Catron | June 29, 2023

A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. Read More

Opinion / Technology

3 takeaways for travel insurtechs from Sam Altman's world tour

By Daniel Green - Faye | June 27, 2023

As OpenAI CEO Sam Altman continues his call for increased regulation of artificial intelligence, what lessons can be applied about regulation to the travel insurance space? Read More