Machine Learning

News / Online

Microsoft, Trip.com and Kayak on their work with ChatGPT

By Derek Catron | June 15, 2023

Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its best-known tool. Read More

News / Technology

Guarding against bias in ChatGPT and travel’s AI tools

By Derek Catron | June 8, 2023

Jyotika Singh, the director of data science at Placemakr, talks about the benefits and pitfalls AI and natural language processing present for the travel sector. Read More

From Our Partners / Technology

Could non-personalization hold the key to retailing success for airlines?

By Sabre | May 31, 2023

Arguably the biggest challenge facing the airline industry centers around how to put the traveler at the center of the decision-making process. Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches. Read More

Interview / Startups

STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries

By Derek Catron | May 18, 2023

Built on OpenAI’s ChatGPT, Roam Around claims to be the world’s first viral AI travel planner, crafting free personalized itineraries for its users. Read More

News / Technology

Why it's time for travel companies to address "technical debt"

By Derek Catron | May 15, 2023

WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More

From Our Partners / Technology

5 ways artificial intelligence and machine learning can increase airline revenue

By Sabre Labs | May 11, 2023

The newest models that use artificial intelligence and machine learning give airlines opportunities for additional revenue generation and improved customer service. Read More

News / Technology

How ChatGPT levels the playing field for travel companies

By Derek Catron | May 4, 2023

ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More

News / Technology

ChatGPT in the business travel world

By Linda Fox | April 21, 2023

The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions. Read More

alt="chatgpt laptop" title="chatgpt laptop"

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

alt="ChatGPT with phone" title="ChatGPT with phone"

Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More

News / Technology

Duve to launch ChatGPT tool for guest communications

By Linda Fox | March 27, 2023

The company, which plans to launch DuveAI in the second quarter of this year, says it will enable “hoteliers and hosts to interact with their guests like never before.” Read More

alt="travel-talk-travel-tech" title="travel-talk-travel-tech"

News / Technology

Travel Talk: What’s next for travel tech?

By PhocusWire | March 17, 2023

Editorial leaders from across Northstar Travel Group discuss how artificial intelligence, biometrics and the metaverse are reshaping the travel industry. Read More

News / Technology

Aerocloud lands $12.6M investment for airport management tech

By Linda Fox | February 21, 2023

AeroCloud uses artificial intelligence and machine learning technologies to increase airport efficiency, improve communication and drive up operating margins. Read More

Most Popular
Latest Stories