Artificial Intelligence

News / Online

Expedia’s Kern: Focus is now on faster growth fueled by years of tech work

By Mitra Sorrells | November 2, 2023

Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion. Read More

News / Online

Booking Holdings posts record earnings, expects to grow AI, flight offerings

By Morgan Hines | November 2, 2023

Booking Holdings’ total revenue came in at $7.3 billion, showing a 21% increase over the same quarter last year, and adjusted EBITDA clocked at $3.3 billion - a 24% increase from the same quarter of... Read More

Opinion / Technology

Multimodal AI and the UX revolution in travel

By Christian Watts – Magpie | November 1, 2023

The shift to multimodal GenAI opens the door to mind-boggling possibilities for travel and other fields. Is this the end of the phone? Read More

From Our Partners / Technology

Beyond the hype: Are you still chasing AI or tapping into the real treasure?

By Ali Beklen - HotelRunner | October 31, 2023

Rather than treating artificial intelligence as an isolated entity, we must recognize it as a means to an end — the endgame being data. Read More

News / Technology

Aviation executives talk balancing data advances with technical debt

By Linda Fox | October 31, 2023

Airlines rely on data throughout the organization, but challenges around technical silos and legacy systems persist and carriers are cautious of the hype of AI. Read More

Opinion / Technology

Unexpected takeaways from global aviation events in 2023

By Matthew Walker - Plan3 | October 30, 2023

Three surprising themes at the World Aviation Festival: a return to technology basics, staff shortages and making travel human again. Read More

From Our Partners / Technology

The critical technologies for travel brands in 2024

By PhocusWire | October 30, 2023

DataArt's Greg Abbott explains why cloud solutions, data and analytics and generative artificial intelligence are some of the key technologies travel companies should be prioritizing for the year ahead. Read More

News / Online

Tripadvisor launches new AI travel planning features

By Morgan Hines | October 24, 2023

Tripadvisor is rolling out AI-generated hotel reviews for some oft-reviewed locations. Read More

Opinion / Online

How AI can help travel brands hit the mark with digital marketing

By Michele Nemschoff – Persado | October 20, 2023

With a little technology help, travel and hospitality brands can make the most of the travel boom and create a digital experience that drives customer conversion, loyalty and revenue. Read More

News / Online

Industry leaders on the outlook for tours, activities and attractions

By Mitra Sorrells | October 20, 2023

Viator CCO Sarah Dines, Rezdy CEO Chris Atkin and investor Michael Zeisser were among the panelists discussing the tours and activities sector at Arival 360 Orlando. Read More

News / Technology

AI Insights: Generative AI to improve the RV rental search experience

By PhocusWire | October 19, 2023

RVshare's Melissa Turner Fortenberry answers our questions about how the company is working with generative AI technology. Read More

News / Technology

Everything, everywhere, all at once – trends in hospitality tech

By Klaus Kohlmayr — IDeaS | October 17, 2023

2023 has brought technology trends to travel that surprised, enlightened and perhaps even terrified us, but we know that with great upheaval comes great change. Read More

News / Online

Google: Asia Pacific leads in travel resurgence

By Arvindh Yuvaraj – Web in Travel | October 16, 2023

Recent search interest in APAC is not only above 2019 levels but shows consistent growth in both international and domestic travel, according to Google's Hermione Joye, who spoke at WiT Singapore 2023. Read More

News / Technology

Skyscanner unveils ChatGPT discovery tool

By Linda Fox | October 13, 2023

The solution, which is powered by ChatGPT, is initially launching in beta across Australia, India and Singapore to gauge traveler behavior when using AI for trip planning. Read More