Artificial Intelligence

News / Technology

Assessing AI opportunities through the corporate travel lens

By Linda Fox | October 12, 2023

Technology experts discuss the potential gains and risks of artificial intelligence in the corporate travel world. Read More

Opinion / Technology

From chatbot to top slot – effective use of AI in hospitality

By Richard Valtr – Mews | October 10, 2023

Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence, bringing together dependable but inspiring service with optimized operations. Read More

News / Online

AI Insights: Generative AI to enhance vacation rental software Lodgify

By PhocusWire | October 9, 2023

Lodgify's co-founder and CEO Dennis Klett answers our questions about how the company is working with generative AI. Read More

News / Online

Where are they now? Checking in with our Hot 25 Startups of 2019

By Morgan Hines | October 9, 2023

Sanctifly, Stay22, Lumo, Beyond, TravelPerk and GuestReady update PhocusWire on what they’ve been up to since they were named part of PhocusWire’s Hot 25 Travel Startups for 2019. Read More

News / Technology

Mews looks to boost hotel guest experiences with acquisition

By Derek Catron | October 4, 2023

Nomi Travel, a startup that uses AI to provide users with recommendations on local activities based on their interests, is the seventh acquisition by Mews. Read More

News / Technology

Google, Expedia, Travelport and Wego on AI risks, opportunities

By Mitra Sorrells | October 3, 2023

In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI. Read More

News / Distribution

3 key insights from aviation chiefs at the World Aviation Festival

By Linda Fox | October 2, 2023

PhocusWire recaps what the bosses of Emirates, IAG, TAP Air Portugal, Pegasus and IATA said about the hurdles aviation faces going forward during the World Aviation Forum 2023. Read More

News / Technology

Fetcherr partners with Royal Air Maroc to implement automated pricing

By Morgan Hines | October 2, 2023

The startup is sharing its generative pricing engine with the national carrier of Morocco. Read More

Opinion / Technology

Travel SEO in the world of AI “answer engines”

By Matthew Barker - Horizon Guides | September 29, 2023

After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a potential golden age for expert human-created content, provided it truly adds original perspectives and new... Read More

News / Technology

Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper

By Mitra Sorrells | September 28, 2023

Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product from Hopper Cloud to Hopper Technology Solutions, offering fintech, travel portals and a new suite of... Read More

News / Technology

Delta Air Lines on using AI throughout its business

By Morgan Hines | September 28, 2023

Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More

Interview / Online

CEO Spotlight - Brett Keller of Priceline

By Linda Fox | September 27, 2023

PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More

News / Technology

Accenture to pilot Amadeus Cytric Easy AI-powered chatbot

By Michael B. Baker - BTN | September 26, 2023

Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More

From Our Partners / Technology

Cruising on the data wave: How technology shapes personalized experiences at sea

By Jeff Zotara - Arrivia | September 26, 2023

As cruise lines sail into the future, the proliferation of technological innovations has reshaped the accessibility of passenger data and, with it, the ability to tailor the passenger experience. Read More

News / Online

Poor security, clunky processes driving online hotel booking abandonment

By Linda Fox | September 25, 2023

Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More

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