InterContinental

News / Technology

More than one-third of leisure travelers have used GenAI tools, report says

By Morgan Hines | November 10, 2023

More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More

News / Online

IHG reports revenue, user and download gains for its mobile app

By Linda Fox | August 9, 2023

The company also revealed the latest developments on attribute selling and its Guest Reservation System. Read More

News / Technology

Hyatt partners with Sabre for central reservations tech

By Linda Fox | July 20, 2023

Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

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News / Technology

Journera debuts TripSignals platform to connect travel data

By Derek Catron | April 14, 2023

Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish. Read More

News / Technology

IHG tech and digital strategy sees results

By Linda Fox | February 22, 2023

Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More

News / Distribution

Cost and implementation woes hamper hotel tech adoption

By Linda Fox | February 22, 2023

H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More

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News / Online

Earnings roundup: TUI Group, IHG, Hostelworld

By Mitra Sorrells | August 12, 2022

TUI Group, IHG and Hostelworld all reported strong financial results for the second quarter of 2022. Read More

Opinion / Technology

Business travel, sustainability must co‐exist in era of mobility

By Vivi Cahyadi Himmel - AltoVita | April 18, 2022

These key factors will drive conversions in the business travel space and help address climate change. Read More

News / Online

Tech is powering the new look of hotel loyalty programs

By Jill Menze | April 15, 2022

Hotels including IHG, Accor and CitizenM are updating their loyalty programs to provide members with personalization, experiences and guarantees. Read More

News / Online

Groups360 attracts $35M, plots group travel platform expansion

By Linda Fox | April 7, 2022

The investment was led by Zigg Capital and included Blackstone Innovations Investments and Fir Tree Partners. Read More

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News / Technology

VIDEO: Bringing the digital touch to hotels for a more efficient future

By PhocusWire | March 14, 2022

We talk to consultant and tech strategist Max Starkov about the need for hotels to automate now, during our recent PhocusWire Pulse: A New Traveler Experience event. Read More

News / Distribution

IHG says creating digital advantage is a priority

By Linda Fox | February 23, 2022

The hotel giant says guests now expect sustainable practices and seamless tech, as it reports its full-year 2021 earnings. Read More

News / Online

Marriott outspends hotel rivals on social media ads

By Kevin May | November 26, 2021

Analysis of activity by five major hotel chains indicated Marriott's strategy to target social media users on sites such as Facebook, Instagram, YouTube, Twitter and LinkedIn. Read More

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News / Technology

Marriott joins IHG on Amadeus reservations platform

By Linda Fox | November 18, 2021

Amadeus announced IHG as the launch partner for the technology in 2015 and hoped to bring on similar enterprise level companies to create a community platform in the ensuing years. Read More

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