Front Office

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More

News / Startups

Layla launches, receives €3M in seed funding

By Morgan Hines | November 30, 2023

The new app is an artificial intelligence-driven travel advisor that is meant to help users plan trips and book seamlessly. Read More

News / Startups

Virdee closes $12.4M Series A to fuel growth in hospitality sector

By Mitra Sorrells | November 20, 2023

Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement. Read More

News / Online

5 key takeaways from The Phocuswright Conference

By PhocusWire | November 17, 2023

Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Direx

By PhocusWire | November 14, 2023

Direx is an all-in-one, cloud-based business management solution specifically designed for tourism and hospitality business owners in Africa. Read More

News / Startups

Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023

By Morgan Hines | November 6, 2023

Twenty of our Hot 25 Travel Startups for 2023 let us know how they’re doing nearly a year after they were named to our list. Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

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Interview / Technology

Q&A: EV Hotels’ vision to serve “technology travelers”

By Derek Catron | February 9, 2023

EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT. Read More

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News / Startups

Hospitality staffing platform Qwick closes $40M funding round to “end understaffing”

By Kathryn Walson | November 7, 2022

Qwick says it connects service-industry professionals directly with food and beverage shifts in real-time. Read More

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News / Technology

My Method: How Welcome Break reduced check-in from four minutes to 45 seconds

By Chris Jones - Guestline | August 22, 2022

Welcome Break Hotels wanted to address the manual, time-consuming and complex check-in and checkout process. Read More

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News / Online

VIDEO: A hotelier’s long-term learnings from COVID

By PhocusWire | August 19, 2022

An Italian hotelier provides an update on the impact of COVID at Phocuswright Europe 2022. Read More

Opinion / Technology

The solution to missed revenue opportunities in hospitality

By Max Starkov - hospitality consultant and strategist | April 8, 2022

Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More

Opinion / Technology

The art of “flirting” and generating revenue for hotels

By Shawn Tarter & Steve Turk | March 31, 2022

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More