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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
alt="Mending the data disconnect between green certifications, hotels and consumers" title="Mending the data disconnect between green certifications, hotels and consumers"
Opinion / Technology
Mending the data disconnect between green certifications, hotels and consumers
By Frederik Steensgaard – BeCause | October 9, 2023
Hospitality can become a greener industry with a technology platform that more efficiently maps and... Read More
alt="Mews looks to boost hotel guest experiences with acquisition" title="Mews looks to boost hotel guest experiences with acquisition"
News / Technology
Mews looks to boost hotel guest experiences with acquisition
By Derek Catron | October 4, 2023
Nomi Travel, a startup that uses AI to provide users with recommendations on local activities based on... Read More
alt="Google, Expedia, Travelport and Wego on AI risks, opportunities" title="Google, Expedia, Travelport and Wego on AI risks, opportunities"
News / Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
By Mitra Sorrells | October 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy,... Read More
alt="Fetcherr partners with Royal Air Maroc to implement automated pricing" title="Fetcherr partners with Royal Air Maroc to implement automated pricing"
News / Technology
Fetcherr partners with Royal Air Maroc to implement automated pricing
By Morgan Hines | October 2, 2023
The startup is sharing its generative pricing engine with the national carrier of Morocco.... Read More
alt="Travel SEO in the world of AI “answer engines”" title="Travel SEO in the world of AI “answer engines”"
Opinion / Technology
Travel SEO in the world of AI “answer engines”
By Matthew Barker - Horizon Guides | September 29, 2023
After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a... Read More
alt="Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper" title="Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper"
News / Technology
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
By Mitra Sorrells | September 28, 2023
Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product... Read More
alt="Delta Air Lines on using AI throughout its business" title="Delta Air Lines on using AI throughout its business"
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the... Read More
alt="Despegar rolls out generative AI trip planner, starting in Argentina" title="Despegar rolls out generative AI trip planner, starting in Argentina"
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine... Read More
alt="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot" title="Accenture to pilot Amadeus Cytric Easy AI-powered chatbot"
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams,... Read More
alt="Cruising on the data wave: How technology shapes personalized experiences at sea" title="Cruising on the data wave: How technology shapes personalized experiences at sea"
From Our Partners / Technology
Cruising on the data wave: How technology shapes personalized experiences at sea
By Jeff Zotara - Arrivia | September 26, 2023
As cruise lines sail into the future, the proliferation of technological innovations has reshaped the... Read More
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alt="Could non-personalization hold the key to retailing success for airlines?" title="Could non-personalization hold the key to retailing success for airlines?"
May 31, 2023
Could non-personalization hold the key to retailing success for airlines?
Arguably the biggest challenge facing the airline industry centers around how to put the traveler at... Read More
alt="4 critical T&E data points for high-growth companies to monitor" title="4 critical T&E data points for high-growth companies to monitor"
July 11, 2022
4 critical T&E data points for high-growth companies to monitor
Monitoring some key data points can help travel and finance managers streamline their programs and... Read More
alt="REPORT: The reality of modern airline retail - when the sky isn't the limit" title="REPORT: The reality of modern airline retail - when the sky isn't the limit"
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
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