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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
alt="Expedia Group builds generative AI into multiple products in its “Fall Release”" title="Expedia Group builds generative AI into multiple products in its “Fall Release”"
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners,... Read More
alt="HotelRunner acquires point-of-sale system PayPad" title="HotelRunner acquires point-of-sale system PayPad"
News / Technology
HotelRunner acquires point-of-sale system PayPad
By Mitra Sorrells | September 19, 2023
Founded in 2011, this is HotelRunner’s third acquisition, and the company said it is a “significant... Read More
alt="Google increases AI functionality for travel" title="Google increases AI functionality for travel"
News / Technology
Google increases AI functionality for travel
By Jamie Biesiada – Travel Weekly | September 19, 2023
Bard users will be prompted to link to other Google accounts, giving the AI product the ability to... Read More
alt="AI Insights: Generative AI to enhance the guest booking and stay experience" title="AI Insights: Generative AI to enhance the guest booking and stay experience"
News / Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire | September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment... Read More
alt="OCTO takes next step in simplifying connectivity for tours and activities stakeholders" title="OCTO takes next step in simplifying connectivity for tours and activities stakeholders"
News / Technology
OCTO takes next step in simplifying connectivity for tours and activities stakeholders
By Mitra Sorrells | September 19, 2023
The nonprofit is releasing its open source messaging specification and supporting documentation for... Read More
alt="United Airlines inks deal to buy 1B gallons of SAF" title="United Airlines inks deal to buy 1B gallons of SAF"
News / Technology
United Airlines inks deal to buy 1B gallons of SAF
By Derek Catron | September 14, 2023
Houston-based Cemvita to provide 50 million gallons of sustainable aviation fuel a year for 20 years... Read More
alt="Tripla acquires BookandLink to boost hotel guest experience technology" title="Tripla acquires BookandLink to boost hotel guest experience technology"
News / Technology
Tripla acquires BookandLink to boost hotel guest experience technology
By Linda Fox | September 13, 2023
The acquisition will enable Tripla to speed up its development in Asia while boosting revenue for each... Read More
alt="9 months into the GPT Era, what has travel learned?" title="9 months into the GPT Era, what has travel learned?"
Opinion / Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital | September 13, 2023
  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in... Read More
alt="Klook unveils AI tool, social media focused affiliate program" title="Klook unveils AI tool, social media focused affiliate program"
News / Technology
Klook unveils AI tool, social media focused affiliate program
By Arvindh Yuvaraj - WiT | September 11, 2023
Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company... Read More
alt="AI Insights: Generative AI across airline operations" title="AI Insights: Generative AI across airline operations"
News / Technology
AI Insights: Generative AI across airline operations
By PhocusWire | September 7, 2023
Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline... Read More
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alt="Could non-personalization hold the key to retailing success for airlines?" title="Could non-personalization hold the key to retailing success for airlines?"
May 31, 2023
Could non-personalization hold the key to retailing success for airlines?
Arguably the biggest challenge facing the airline industry centers around how to put the traveler at... Read More
alt="4 critical T&E data points for high-growth companies to monitor" title="4 critical T&E data points for high-growth companies to monitor"
July 11, 2022
4 critical T&E data points for high-growth companies to monitor
Monitoring some key data points can help travel and finance managers streamline their programs and... Read More
alt="REPORT: The reality of modern airline retail - when the sky isn't the limit" title="REPORT: The reality of modern airline retail - when the sky isn't the limit"
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
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