Machine Learning

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More

Interview / Technology

RePushti by Qtech - Launch pitch at Phocuswright Conference 2023

By PhocusWire | November 28, 2023

RePushti by Qtech Software is an SaaS-based solution that uses generative artificial intelligence and machine learning to re-verify hotel bookings. Read More

News / Technology

Airbnb acquires GamePlanner.AI

By Morgan Hines | November 14, 2023

Airbnb emphasizes artificial intelligence focus with a near $200 million acquisition. Read More

News / Technology

OTA Insight expands capabilities through single platform, rebrands to Lighthouse

By Linda Fox | November 9, 2023

Following acquisitions in 2022 and earlier this year the company felt it had outgrown the OTA Insight name. The unified platform offers wider business intelligence capabilities, including more... Read More

Opinion / Technology

Multimodal AI and the UX revolution in travel

By Christian Watts – Magpie | November 1, 2023

The shift to multimodal GenAI opens the door to mind-boggling possibilities for travel and other fields. Is this the end of the phone? Read More

News / Online

Q&A: Mondee’s vice chairman talks AI strategy, acquisitions, going public

By Morgan Hines | October 19, 2023

Mondee is combining AI with human support to help anyone sell travel - and the newly-public company has big plans for growth. Read More

News / Technology

Everything, everywhere, all at once – trends in hospitality tech

By Klaus Kohlmayr — IDeaS | October 17, 2023

2023 has brought technology trends to travel that surprised, enlightened and perhaps even terrified us, but we know that with great upheaval comes great change. Read More

News / Online

AI Insights: Generative AI to enhance vacation rental software Lodgify

By PhocusWire | October 9, 2023

Lodgify's co-founder and CEO Dennis Klett answers our questions about how the company is working with generative AI. Read More

News / Technology

Mews looks to boost hotel guest experiences with acquisition

By Derek Catron | October 4, 2023

Nomi Travel, a startup that uses AI to provide users with recommendations on local activities based on their interests, is the seventh acquisition by Mews. Read More

News / Technology

Despegar rolls out generative AI trip planner, starting in Argentina

By Mitra Sorrells | September 27, 2023

Travelers can use the planner to receive customized itineraries, put together packages that combine flights, accommodations and car rentals and receive recommendations of what to do in their... Read More

News / Technology

Expedia Group builds generative AI into multiple products in its “Fall Release”

By Mitra Sorrells | September 21, 2023

Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More

News / Technology

Google increases AI functionality for travel

By Jamie Biesiada – Travel Weekly | September 19, 2023

Bard users will be prompted to link to other Google accounts, giving the AI product the ability to summarize and answer questions about users' personal details, like upcoming travel arrangements. Read More

Opinion / Technology

9 months into the GPT Era, what has travel learned?

By Gilad Berenstein – Brook Bay Capital | September 13, 2023

Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors. Read More

Interview / Startups

STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform

By Mitra Sorrells | September 11, 2023

Tango combines artificial intelligence, machine learning and human curation to provide design, booking and servicing of hyper-personalized trips. Read More