Front Office

Interview / Technology

VIDEO: Trueface - Summit pitch winner at Phocuswright Conference 2020

By PhocusWire | November 17, 2020

Trueface deploys ethical facial recognition and shows how the responsible use of computer vision is shaping the industry. Read More

Interview / Technology

VIDEO: Cloudbeds - Launch pitch winner at Phocuswright Conference 2020

By PhocusWire | November 17, 2020

Cloudbeds is building the next-generation hospitality tech platform delivering feature flexibility without feature bloat. Read More

Interview / Startups

Hot 25 Startups 2021: Sebiya

By PhocusWire | November 9, 2020

Sebiya is an all-in-one guest experience system designed to empower vacation rental companies with the technology needed to provide full-service, digital travel experiences for their guests. Read More

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Interview / Startups

STARTUP STAGE: Virdee provides contactless access solutions for hotels and rentals

By Mitra Sorrells | October 27, 2020

Founded in April 2020, Virdee’s tech-enabled, touchless systems integrate with existing hardware and software such as door locks, payment platforms and property management systems. Read More

Interview / Startups

STARTUP STAGE: BOUNTE helps hotels manage the lost-and-found process

By Jill Menze | October 5, 2020

BOUNTE is a cloud-based smartphone app that uses geolocation and AI image recognition to record, log and track lost items. Read More

News / Online

Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges

By Jill Menze | October 1, 2020

According to a recent survey from HotelsByDay, hotel guests prioritize hand sanitation stations and masks over contactless check-in and checkout – and they’re willing to help hotels cover the cost. Read More

Interview / Online

How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail

By PhocusWire | July 16, 2020

The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge for guests on their devices. But that had to change, she tells Mozio's David Litwak and Kevin... Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 1

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 2, 2020

Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery: Read More

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News / Technology

Communications platform Beekeeper augments Series B with $5M in funding

By Steven Lerner | February 5, 2020

Nearly five months after announcing its $45 million Series B funding, Beekeeper is adding an extra $5 million to the round. Read More

News / Online

VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns

By Mitra Sorrells | December 4, 2019

OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference. Read More

News / Technology

Beekeeper grabs $45M to add buzz to hotel staff communications

By Kevin May | September 16, 2019

The Switzerland-based company works with a string of hotels around the world, as well as providing tools for companies in the manufacturing and retail industries. Read More

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Interview / Startups

STARTUP STAGE: Padlifter wants to connect vacation rental service providers

By Mitra Sorrells | September 6, 2019

Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more. Read More

News / Technology

Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels

By Mitra Sorrells | September 3, 2019

Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More

News / Technology

Automated ticket and check-in is great, give me humans for everything else

By Kevin May | July 2, 2019

Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More

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News / Online

Welcome to next-generation hospitality: Attribute-based booking, tech-led services and achieving cult status

By Jill Menze | April 30, 2019

According to the new Drivers of Change in Hospitality report, produced by Amadeus in collaboration with InterContinental Hotels Group, Foresight Factory and Cornell University, there are three key... Read More

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