Emirates

alt="Dnata majority stake Bd4travel" title="Dnata majority stake Bd4travel"

News / Technology

Dnata acquires majority stake in AI personalization platform Bd4travel

By Mitra Sorrells | November 27, 2018

Dnata, an air services provider that is part of the Emirates Group, has acquired a majority stake in Bd4travel for an undisclosed amount. Read More

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News / Technology

Biometric-led travel sees a boost as initiatives take off

By Linda Fox | November 1, 2018

Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More

News / Technology

Overcoming the many challenges to make blockchain work for airline distribution

By Linda Fox | October 11, 2018

Airlines are experimenting with different use cases blockchain and some see real potential for distribution. Read More

News / Distribution

Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution

By Linda Fox | September 10, 2018

Emirates is experimenting with blockchain technology as a potential means of distribution in the future. Read More

News / Technology

Emirates and The Entertainer devise subscription model for trip-planning app

By Martin Cowen | July 9, 2018

Dubai-based loyalty and engagements specialist The Entertainer has developed a trip-planning and in-destination discounts app for members of the Emirates loyalty scheme, Skywards. The app – branded Read More

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News / Technology

Emirates customers can now use VR to explore plane cabins

By Mitra Sorrells | July 6, 2018

Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More

News / Distribution

Airline distribution surcharge trend tipped to slow

By Kevin May | May 7, 2018

Air France-KLM could be the last of the major airline groups to introduce a fee for passengers that book tickets through the global distribution systems. Read More

News / Online

Emirates gives vote of confidence to VR seat mapping software

By Marisa Garcia | April 16, 2018

Spanish software developers, Renacen, had plenty to celebrate during the Aircraft Interiors Expo after winning the Visionary Concepts category of the Crystal Cabin Awards for its 3D SeatMapVR visualiz Read More

News

How AI is transforming the traveler experience from start to finish

By Viewpoints | March 16, 2018

This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today's technology, consumers are able to interact with self-driving cars, real-time language translation services, and of course shop Read More

News / Online

Emirates Vacations puts AI-powered chatbot directly into ads

By Mitra Sorrells | February 27, 2018

Travel brands have been using chatbots for some time, on their websites and through Facebook Messenger, to engage customers with a conversational interface. Read More

News / Distribution

Emirates Vacations digs into intent using chatbot ads

By Linda Fox | February 27, 2018

Emirates Vacations has partnered with Wayblazer for the launch of a AI-powered chatbot that communicates with consumers through display ads. Emirates says use of the medium drove an 87% lift in eng Read More

News / Technology

Steps to successful personalization, how Emirates did it

By Marisa Garcia | February 13, 2018

Qubit has published a White Paper revealing top strategies to apply personalization in a meaningful way, presenting a case study of the process followed by Emirates Airlines. With a defined scope f Read More

News / Technology

Decoding blockchain, part 2: Travel loyalty programs

By Mitra Sorrells | February 12, 2018

If we think of loyalty program rewards as a currency, it becomes easy to see why the current system is not ideal and why most programs are struggling to achieve their ultimate goal: to influence... Read More