Airport

PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

 alt="AmTrav's Klee on saving third-party air distribution in business travel"  title="AmTrav's Klee on saving third-party air distribution in business travel"
News / Distribution
AmTrav's Klee on saving third-party air distribution in business travel
By Morgan Hines | December 6, 2023
AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers.  Read More
 alt="Trip.com to use Amazon Web Services as strategic cloud partner"  title="Trip.com to use Amazon Web Services as strategic cloud partner"
News / Online
Trip.com to use Amazon Web Services as strategic cloud partner
By Morgan Hines | December 1, 2023
Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More
 alt="Why smart airlines will find value in prioritizing customer experience"  title="Why smart airlines will find value in prioritizing customer experience"
Opinion / Online
Why smart airlines will find value in prioritizing customer experience
By Matthew Walker – Plan3 | November 30, 2023
In a hyper-competitive market like air travel that is in the throes of recovery, how an airline seeks to mitigate passenger pain points will fare well with the next generation of travelers and impact... Read More
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News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
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News / Technology
Finding solutions for travel disruptions in an age of climate change
By Derek Catron | November 27, 2023
Travel industry leaders weigh in on the need for companies to be more proactive about helping customers when travel disruptions occur.   Read More
 alt="CarTrawler on opportunities in AI, sustainability and loyalty"  title="CarTrawler on opportunities in AI, sustainability and loyalty"
From Our Partners / Technology
CarTrawler on opportunities in AI, sustainability and loyalty
By PhocusWire | November 20, 2023
CarTrawler chief business officer Andrew Murphy discusses the company's future plans in the PhocusWire studio at The Phocuswright Conference. Read More
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News / Online
5 key takeaways from The Phocuswright Conference
By PhocusWire | November 17, 2023
Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More
 alt="Aruba preps full launch of passport-free arrivals process"  title="Aruba preps full launch of passport-free arrivals process"
News / Technology
Aruba preps full launch of passport-free arrivals process
By Mitra Sorrells | November 16, 2023
The Aruba Happy One Pass is one of the first implementations of a digital travel credential using biometric technology and automatic border control gates. Read More
 alt="How to capture Gen Z travelers’ interest on social media"  title="How to capture Gen Z travelers’ interest on social media"
News / Online
How to capture Gen Z travelers’ interest on social media
By Morgan Hines | November 14, 2023
Meta, Snap Inc. and Hostelworld share steps to take for brands looking to attract a younger traveling audience on social media. Read More
 alt="Hot 25 Travel Startups for 2024: Venus Aerospace"  title="Hot 25 Travel Startups for 2024: Venus Aerospace"
Interview / Startups
Hot 25 Travel Startups for 2024: Venus Aerospace
By PhocusWire | November 14, 2023
Venus Aerospace is a hypersonics company on track to fly reusable hypersonic flight platforms by 2024. Read More
 alt="Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023"  title="Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023"
News / Startups
Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023
By Morgan Hines | November 6, 2023
Twenty of our Hot 25 Travel Startups for 2023 let us know how they’re doing nearly a year after they were named to our list. Read More
 alt="Aviation executives talk balancing data advances with technical debt"  title="Aviation executives talk balancing data advances with technical debt"
News / Technology
Aviation executives talk balancing data advances with technical debt
By Linda Fox | October 31, 2023
Airlines rely on data throughout the organization, but challenges around technical silos and legacy systems persist and carriers are cautious of the hype of AI. Read More
 alt="Unexpected takeaways from global aviation events in 2023"  title="Unexpected takeaways from global aviation events in 2023"
Opinion / Technology
Unexpected takeaways from global aviation events in 2023
By Matthew Walker - Plan3 | October 30, 2023
Three surprising themes at the World Aviation Festival: a return to technology basics, staff shortages and making travel human again. Read More
 alt="SEO Travel sets up accelerator for SME businesses"  title="SEO Travel sets up accelerator for SME businesses"
News / Startups
SEO Travel sets up accelerator for SME businesses
By Linda Fox | October 27, 2023
The eight-week Travel Growth Accelerator program is looking to recruit 10 small- to medium-sized businesses. Read More
 alt="Travel customer service resilience in the age of climate disruption"  title="Travel customer service resilience in the age of climate disruption"
Opinion / Online
Travel customer service resilience in the age of climate disruption
By Jeffrey Katz – Journera | October 27, 2023
While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive... Read More